Shipping

The different modes, costs and delivery times



The delivery time is taken into account from the delivery of your package to La Poste (allow 2 to 5 working days, for metropolitan France, after placing the order to receive your package).

For orders with items to be customized, a maximum preparation time of 24 hours may be required.

For products in pre-order or out of stock, the delivery time is from the date of availability of the products.
 


Have your order delivered to the address of your choice!  List of countries

Your package is delivered to you personally or in your mailbox.

If its size does not allow it to be delivered to a mailbox, it will be made available to you at the post office to which you are attached. You have 10 working days from the arrival of your package at the post office to pick it up.

After this period, it will be returned to the sender.

In all cases, you will be informed by email 24 hours before the delivery of your package.

 


Have your order delivered to a store near your address! (for metropolitan France only)

With So Colissimo, you can choose one of the 3,000 merchants, close to your home, workplace or holiday destination, to whom you wish to be delivered.

You will be informed of the availability of your package by SMS and email, with a withdrawal voucher allowing you to pick it up within 10 working days. After this period, your package will be returned to the sender.


Have your order delivered directly to one of the 10,000 post offices of your choice! (for metropolitan France only)

Now with So Colissimo, you can choose the post office to which you want to be delivered (without the need for your postman to visit you at home).

You will be informed of the availability of your package by SMS and email, with a withdrawal voucher allowing you to pick it up at the office within 10 working days. After this period, your package will be returned to the sender. 


 

List of countries:

  • Germany
  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Vatican City (Holy See)
  • Denmark
  • Spain
  • Estonia
  • Finland
  • France
  • Greece
  • Hong Kong
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Poland
  • Portugal
  • Czech republic
  • Romania
  • UK
  • Singapore
  • Slovakia
  • Slovenia
  • Sweden
  • Swiss



For Metropolitan France, Corse and Monaco  : 

Delivery method Delivery price based
the amount of the order
Preparation time * Shipping Delay * Total Delay *
< 100 € > 100 €
So Colissimo Point Relais
Relay Merchants & Post Offices
4,90 € Free 1-2 business day 1-3 business day 2-5 business day
So Colissimo Domicile 7,50 € Free
Chronopost Point Relais 9,90 € 5,90 € 1 business day. 
All orders placed before 10am on a working day are dispatched the same day!
1 business day 1-2 business day
Chronopost Domicile 14,90 € 10,90 €
OL Store Gerland
60 avenue Tony Garnier
69007 LYON
Free Free Orders placed Sunday to Thursday are available the next day from 13h. Orders placed on Friday and Saturday are available in stores the following Monday from 13h.
OL Store Lyon Centre
85 rue du Président Edouard Herriot
69002 LYON
Free Free Orders placed from Monday to Wednesday are available the following Friday from 14h. Orders placed from Thursday to Sunday are available the following Tuesday from 14h.
OL Store Groupama Stadium
10 Avenue Simone Veil
69150  DECINES-CHARPIEU
Free Free Orders placed from Monday to Wednesday are available the following Friday from 14h. Orders placed from Thursday to Sunday are available the following Tuesday from 14h.

* All deadlines are expressed in working days, subject to availability of articles, for Metropolitan France
   Thank you to count 1 to 2 working days of additional transport for Corsica.