If you have any questions about the online shop, our products or your order, please do not hesitate to contact our customer service:
E-mail : firstname.lastname@example.org
Phone : +338 18.104.22.168 (0,05€/min) from monday to friday - 10 am to 1 pm and 2 pm to 5 pm
Mail : Service Client OL - 10 Avenue Simone Veil 69150 Décines-Charpieu
If the items received do not suit you, you have 15 days to change your mind (or 30 days for holders of the OL loyalty card, members and subscribers) and notify us, from the receipt of your order .
Within the deadlines above, and whatever your reasons, we commit to exchange or refund your items.
Simply contact OL customer service.
In addition, the returns are free for holders of the OL loyalty card, members and subscribers in Metropolitan France (the return is via a prepaid label sent by email or mail on request to our customer service). In accordance with the general conditions of sale, you must return the products in perfect condition, neither worn nor damaged and in their original packaging. Otherwise, the return will be considered as non-compliant. The jerseys with flocking are neither exchanged nor refunded. How to make a return?
The delivery is offered in So Colissimo Home, relay point (merchants) or post office for Metropolitan France from 110 € all purchases. See the delivery conditions.